The VortexAir Hybrid should be serviced once every twelve months and the details entered in the Service Log in the user handbook supplied with your hybrid’s Aerona³ air source heat pump.
Your Grant VortexAir Hybrid should be serviced annually and this can either be carried out by the heating engineer who installed your hybrid heating or by another competent heat pump service engineer. You can use Grant UK’s online engineer search to find local hybrid service engineers in your area. Alternatively, you can use Grant UK’s ServicePlan.
The serial number of your Grant EvoLink will be fifteen digits in length and will only comprise of numbers. To locate this serial number, go to the label which is attached to the underside of your EvoLink Hybrid System Hub – the label should be situated on the right hand side of the bottom casing panel, directly below the user interface screen.
Your EvoLink Hybrid System Hub should be serviced once every twelve months, in line with the annual servicing recommended for the Aerona³ air source heat pump that the EvoLink is connected to. The details of any services should be recorded in a Service Log.
Yes, the EvoLink Hybrid System Hub facilitates the addition of a low carbon air source heat pump to your central heating system, working alongside your existing heat source which may be a gas, oil, LPG, electric or modulating biomass boiler.
No, your VortexAir Hybrid has an in-built control system that monitors the ambient air temperature and it will automatically select and switch to the most effective heating mode whether that be using the heat
pump, the oil boiler, or a combination of both.
No, the VortexAir Hybrid can only operate to provide either space heating or domestic hot water at any given time. To maintain hot water priority over space heating, it is recommended that a hot water priority relay is installed.
Your Grant EvoLink cleverly combines a Grant Aerona³ air source heat pump with your existing central heating system and it controls both the heat pump and your other heat source (which may be a gas boiler or oil boiler for example). When the heating system controls demand either space heating or hot water demand, the EvoLink will control both the heat pump and boiler to ensure that the required room temperatures are achieved or hot water is sent to your taps.
It is important to note that the EvoLink controls system cannot provide space heating and hot water at the same time. If a demand for hot water operation occurs while the EvoLink is operating in response to a heating demand, its control system will stop the heating operation and switch to the hot water operation. Once the demand for hot water stops, the EvoLink will revert its controls system back to space heating operation
The user interface on your EvoLink is factory fitted and located inside your EvoLink’s casing and visible through an opening in the front casing panel on the unit. Easy to view and access, you can view the display and navigate the touchscreen to see the settings including which demand is present (space heating or hot water), which heat source is operating (heat pump, boiler or both), the electricity being consumed by the heat pump and the percentage of time your heat pump and boiler have been operating. The user interface also provides access to parameters and other settings which should only be viewed and adjusted by your heating engineer.
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